Incubator Management
Manages and operates the ecosystem, organizes the premises, systems and policies, coordinates between departments, manages shared services, and monitors compliance and performance.
How the Incubator Works
A clear distribution of responsibilities
The ecosystem relies on a clear distribution of responsibilities between the incubator management, department heads, and beneficiaries.
Department Head
Runs their specialization and activity, delivers services, develops the department, deals with clients, markets their services, attracts their clients, and complies with systems and policies.
Beneficiary or Client
Reaches the department that fits their need, requests the service, and works with the specialist within the agreed service scope.
The Incubator’s Responsibility
The incubator provides:
- A professional environment
- Office and equipment
- The operating system
- Systems and procedures
- Shared facilities and services
- Coordination between departments
- Organizing services and requests
- Administrative and operational follow-up
- An environment that supports building professional relationships
The incubator does not guarantee a department head a specific number of clients or a specific income, and does not take responsibility for attracting clients on their behalf.
The Department Head’s Responsibility
The department head is responsible for:
- Managing their specialization
- Dealing with clients
- Delivering services within their scope
- Complying with systems and policies
- Providing professional services
- Marketing their services
- Upholding service quality
- Keeping client information confidential
- Developing the department’s services
- Attracting their clients
- Collaborating with other departments
- Growing the department’s activity over time
Internal Services Between Departments
The incubator believes the ecosystem’s success depends on collaboration between specializations, so departments can benefit from each other’s services through the approved internal cooperation mechanism.
Internal service is built on the principle of exchanging services between departments, achieving integration and reducing the need to look for specializations outside the ecosystem when they exist within it.
Internal Service Mechanism
- 01 Identify the need
- 02 Request the service
- 03 Route it to the relevant department
- 04 Deliver the service
- 05 Hand over
- 06 Close and document
Digital Transformation
The incubator runs on an electronic system that organizes operations and manages services, making work more structured, transparent and easier to follow.
- Department heads database
- Beneficiaries and clients database
- Service directory
- Service request system
- Request and transaction tracking
- Client relationship management
- Invoicing and payments
- Official email
- Electronic forms
- User permissions
- Data and record keeping
Quality & Follow-up
The incubator relies on continuous follow-up to ensure consistent operations and ongoing development of the ecosystem.
- Department performance
- Department heads’ compliance
- Services and requests
- Beneficiary satisfaction
- Feedback and complaints
- Operational issues
- Collaboration between departments
- Procedure improvement when needed
Have a specialization or expertise and want to start your own venture?
If you have a specialization, expertise, or skill, and the ambition and commitment to build your own venture, MAN F International Group Business Incubator may be the right environment to launch.